Privacy Policy
Privacy Policy
Effective Date: October 2024
At Carve Furniture (“we,” “our,” “us”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our website, https://carvefurniture.com, and any related services.
1. Information We Collect
We collect personal data from you when you interact with our website or services. This includes:
- Account Information: When you create an account, we collect your name, email address, and password.
- Order Information: When you purchase products, we collect your shipping and billing address, contact information, payment details, and purchase history.
- Social Media Login: If you choose to log in using your Facebook or Google account, we may collect your profile information from these platforms (e.g., name, email, profile picture).
- Communication: We collect any information you provide through customer support requests or when contacting us by phone or email.
2. How We Use Your Information
We use your personal information for the following purposes:
- Order Processing: To process and deliver your orders, including sending confirmations and updates.
- Account Management: To manage your user account, process your logins, and provide personalized services.
- Marketing: With your consent, we may send you promotional emails about new products, offers, or updates.
- Improvement of Services: To enhance our website, services, and user experience based on customer feedback and analytics.
- Customer Support: To respond to inquiries and provide support.
3. How We Share Your Information
We do not sell, rent, or trade your personal data. However, we may share your information in the following situations:
- Service Providers: We may share your information with third-party vendors (e.g., payment processors, shipping providers) to facilitate our services.
- Legal Compliance: We may disclose your information if required by law or in response to legal processes (e.g., court orders, government requests).
- Business Transfers: In the event of a business sale, merger, or acquisition, your data may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us track user activity, remember preferences, and analyze website traffic. You can manage cookie settings through your browser.
We also use Google Analytics to gather information about how visitors use our site, which helps us improve our content and services.
5. Your Data Protection Rights
You have the following rights regarding your personal information:
- Access: You have the right to request access to your personal data and obtain a copy of it.
- Correction: You can update or correct any inaccuracies in your personal data.
- Deletion: You can request that we delete your personal data, subject to certain exceptions.
- Restriction: You can request that we restrict the processing of your data in certain situations.
- Objection: You can object to how we process your data, especially for marketing purposes.
- Data Portability: You can request that your data be transferred to another service provider.
To exercise any of these rights, please contact us at hello@carvefurniture.com.
6. Security of Your Information
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no online service can be completely secure, and we cannot guarantee absolute security of your data.
7. Children’s Privacy
Our website is not intended for children under 18, and we do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will promptly remove the data.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically to stay informed of any updates.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Carve Furniture
Phone: +880 1670-770543
Email: hello@carvefurniture.com
