Terms of Service

Welcome to Carve Furniture (“we,” “our,” “us”). By accessing or using our website https://carvefurniture.com, you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read these Terms carefully before using our website or purchasing our products.

1. Acceptance of Terms

By accessing our website, creating an account, or making a purchase, you agree to these Terms of Service, our Privacy Policy, and any other policies or guidelines posted on the site. If you do not agree with these Terms, you must stop using the site.

2. Eligibility

You must be at least 18 years old to use our services or make purchases. By using our website, you represent that you are of legal age to enter into binding contracts.

3. Account Registration

To use certain features of our website, such as making purchases or tracking orders, you may need to create an account. You agree to provide accurate and up-to-date information when registering and to maintain the confidentiality of your login credentials. You are responsible for any activity that occurs under your account.

We reserve the right to suspend or terminate your account if we believe you have violated these Terms or engaged in unauthorized activities.

4. Purchases and Payment

All prices on our website are listed in Bangladeshi Taka (BDT) and are subject to change without notice. We use WooCommerce to facilitate secure online transactions. By placing an order, you agree to provide accurate payment information and authorize us to charge the specified amount to your payment method.

We offer the following payment options:

• bKash
• Cash on Delivery

Once an order is placed, we will send an email confirmation with the details of your purchase. Please review the order carefully and notify us immediately of any errors.

5. Shipping and Delivery

We offer delivery services within Bangladesh. Delivery times may vary based on your location, but we strive to fulfill orders as promptly as possible. We are not responsible for delays caused by external factors such as weather, courier services, or other unforeseen events.

Shipping costs will be added to your order total during checkout. You will receive a tracking number for your shipment once it has been dispatched.

6. Returns and Refunds

We want you to be satisfied with your purchase. If for any reason you are not, please review our return and refund policy:

• Returns: Items must be returned within 7 days of delivery in their original condition and packaging.
• Refunds: Refunds will be processed once we receive and inspect the returned item. Refunds will be issued to your original payment method or as store credit, depending on your preference.

To initiate a return, please contact our customer service team at hello@carvefurniture.com.

7. Intellectual Property

All content on our website, including text, images, graphics, logos, and design elements, is the intellectual property of Carve Furniture or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or modify any content without our express written permission.

8. User Conduct

By using our website, you agree not to:

• Use the site for any unlawful purpose.
• Engage in any activity that interferes with or disrupts the website’s functionality.
• Upload or distribute any harmful software, viruses, or malicious code.
• Collect or store personal data of other users without their consent.
• Misrepresent your identity or affiliation with any person or organization.

We reserve the right to suspend or terminate your access to the website if we believe you have violated these Terms or engaged in prohibited conduct.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy practices, or policies of any third-party websites. Your use of third-party websites is at your own risk, and you should review their terms and policies before proceeding.

10. Disclaimer of Warranties

Our website and services are provided on an “as-is” and “as-available” basis. We make no warranties, expressed or implied, about the accuracy, reliability, or availability of the site. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the fullest extent permitted by law, Carve Furniture shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services, including but not limited to loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages.

12. Indemnification

You agree to indemnify and hold Carve Furniture and its affiliates, directors, employees, and agents harmless from any claims, damages, losses, or expenses arising from your use of the website or violation of these Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Bangladesh. Any disputes arising out of or relating to these Terms or your use of our services will be subject to the exclusive jurisdiction of the courts of Bangladesh.

14. Changes to These Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with the updated effective date. Your continued use of the website after any changes are made constitutes your acceptance of the revised Terms.

15. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Carve Furniture
Phone: +880 1670-770543
Email: hello@carvefurniture.com